VENNY, V.; SANJAYA, R. .; RIANTO, A. .; RITONGA, R. R. The Effect Of Service Quality, Facilities, And Location On Customer Satisfaction On PT. Grand Mutiara Hotel Berastagi. International Journal of Comparative Accounting And Management Science (IJCAMS), [S. l.], v. 1, n. 2, p. 118–127, 2022. Disponível em: https://ijcams.sbm.or.id/index.php/ams/article/view/15. Acesso em: 12 may. 2025.